WEBSITE PRIVACY POLICY
Copper Penny Coaching, LLC
Effective Date: 1/5/2026
Last Updated: 1/5/2026
1. INTRODUCTION
Copper Penny Coaching, LLC ("we," "us," "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.copperpennycoaching.com.
By using the Website, you consent to the data practices described in this policy.
2. HIPAA AND HEALTHCARE DISCLAIMER
IMPORTANT: We are NOT a HIPAA-covered entity. Coaching services are not healthcare services. We are not subject to HIPAA. However, we are committed to protecting your privacy as outlined in this policy.
2.1 Special Considerations for Recovery-Informed Coaching
SENSITIVE INFORMATION: Information about substance use, recovery, and mental health is particularly sensitive. We take extra precautions:
What We Collect Related to Recovery:
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Self-disclosed information about substance use history (only if you provide it)
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Recovery status (only if relevant to coaching goals)
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Support system information (therapist, support groups, etc.)
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Information needed to determine if coaching is appropriate
What We DO NOT Collect:
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Detailed substance use history (that's for your therapist/counselor)
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Information about criminal history related to substance use
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Information about others in recovery without their consent)
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Medical records or treatment history
How We Protect This Information:
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Never shared with third parties except as legally required
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Not used for marketing purposes
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Not sold or disclosed to data brokers
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Deleted upon request (subject to legal retention requirements)
IMPORTANT: If you disclose information indicating imminent danger to yourself or others, we may be legally required to report this to appropriate authorities (see Mandatory Reporting section below).
3. INFORMATION WE COLLECT
3.1 Information You Provide
We collect information you voluntarily provide when you:
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Contact us through the Website
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Schedule consultations or coaching sessions
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Subscribe to our newsletter
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Submit testimonials or feedback
This may include:
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Name, email, phone number, address
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Professional information
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Coaching goals and interests
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Payment information (processed securely through third parties)
3.2 Information Collected Automatically
When you visit our Website, we automatically collect: IP address, browser type, device information, pages visited, and geographic location (general).
3.3 Cookies
We use cookies for essential functionality, analytics (Google Analytics), and marketing. You can control cookies through your browser settings.
4. HOW WE USE YOUR INFORMATION
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Provide coaching services and respond to inquiries
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Process payments
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Send newsletters and marketing (with consent)
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Improve Website functionality
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Comply with legal obligations
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Protect against fraud and security breaches
5. HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information.
5.1 Service Providers
We share information with trusted service providers: website hosting, payment processors (Stripe, Square), email services (Mailchimp), scheduling platforms (Calendly), and analytics (Google Analytics). These providers are contractually obligated to protect your information.
5.2 Legal Requirements
We may disclose information if required by law, court orders, or mandatory reporting requirements (see Section 6A).
6. DATA SECURITY
We implement reasonable security measures including SSL/TLS encryption, encrypted storage, access controls, and regular security assessments.
However, no method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6A. MANDATORY REPORTING & LIMITS OF CONFIDENTIALITY
COLORADO LAW REQUIREMENTS: Under Colorado law, we are required to report certain situations to authorities. These situations override normal confidentiality protections:
MANDATORY REPORTING INCLUDES:
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Child Abuse or Neglect: Suspected abuse of anyone under 18 (reported to Colorado Child Abuse Hotline: 1-844-CO-4-KIDS)
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Elder or At-Risk Adult Abuse: Abuse or exploitation of vulnerable adults (reported to Adult Protective Services)
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Imminent Danger: Immediate threat to harm self or others (reported to 911 and/or appropriate authorities)
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Court Orders: We must comply with valid subpoenas and court orders
CONTACT FORMS & CRISIS: Do not use our website contact forms, email, or scheduling systems to disclose crisis situations or threats of harm. These are not monitored 24/7.
IF YOU ARE IN CRISIS:
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Call 911 (Emergency Services)
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Call 988 (Suicide & Crisis Lifeline)
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Call 1-844-493-8255 (Colorado Crisis Services)
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Go to your nearest emergency room
6.4 Data Breach Response
BREACH NOTIFICATION: In the unlikely event of a data breach, we will:
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Investigate within 72 hours
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Notify affected individuals within 30 days
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Provide details about compromised information
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Explain remediation steps
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Offer credit monitoring if financial information compromised
OUR LIABILITY: Our liability for breaches caused by third-party platforms is limited to helping you navigate their processes. We are not liable for breaches of systems beyond our control.
7. DATA RETENTION
We retain your information for as long as necessary to fulfill purposes outlined in this policy, unless longer retention is required by law.
Retention periods:
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Website contact forms: 2 years
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Newsletter subscribers: Until you unsubscribe
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Coaching client records: 7 years after termination
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Financial records: 7 years (IRS requirement)
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Analytics data: 26 months (Google default)
8. YOUR RIGHTS AND CHOICES
8.1 Access and Update
You may request access to your personal information and request corrections. Contact monica@copperpennycoaching.com.
8.2 Delete Your Information
You may request deletion of your information, subject to legal retention requirements.
8.3 Opt-Out of Marketing
Unsubscribe from marketing emails using the link in any email or contact us directly.
9. THIRD-PARTY SERVICES
Our Website uses: Google Analytics (opt-out: https://tools.google.com/dlpage/gaoptout), Stripe/Square (payment processing), Calendly/Acuity (scheduling), and Kit (email marketing). Each has its own privacy policy.
9.5 Recording Prohibition
NO RECORDING WITHOUT CONSENT: You may not record, screenshot, or capture video coaching sessions, phone sessions, or email exchanges without explicit written permission for each specific instance.
SECRET RECORDING: Secret recording may be illegal under Colorado law, a breach of this policy, and grounds for immediate termination of services.
COACH RECORDING: We do not routinely record sessions. If we wish to record, we will request your written permission in advance.
10. CHILDREN'S PRIVACY (COPPA COMPLIANCE)
AGE REQUIREMENT: Our Website and services are intended for adults age 18 and older. We do not knowingly collect information from anyone under 18.
RECOVERY-SPECIFIC NOTICE: We do not provide coaching services to minors regarding substance use, recovery, or related topics. These services require parental consent and appropriate clinical oversight.
If you believe your child under 18 has provided us with information, contact us immediately at monica@copperpennycoaching.com and we will delete it within 30 days.
11. CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights:
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Right to Know: Request disclosure of information collected
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Right to Delete: Request deletion of information
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Right to Opt-Out: Opt-out of sale (we do not sell information)
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Right to Non-Discrimination: Not be penalized for exercising rights
13. CHANGES TO THIS PRIVACY POLICY
We may update this policy from time to time. We will notify you of material changes by posting the updated policy with a new "Last Updated" date and by sending an email notification for significant changes.
14. CONTACT US
Copper Penny Coaching, LLC
Email: monica@copperpennycoaching.com
Phone: (682) 465-3333
Website: www.copperpennycoaching.com
BY USING THIS WEBSITE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.